Enterprise Trust & Security

Security, Privacy & Compliance You Can Count On

We protect your intellectual property, business knowledge, and customer interactions with strict zero-training policies, end-to-end encryption, and rigorous multi-tenant data isolation.

Our 12 Security & Privacy Commitments

Transparent, verifiable security practices built into our core platform.

1. Zero AI Training Policy

Your data, uploaded documents, and chat transcripts are strictly isolated and NEVER used to train foundational AI models.

2. End-to-End Encryption

Data in transit is protected via modern TLS 1.2/1.3 protocols, while data at rest is encrypted using military-grade AES-256 standard.

3. Infrastructure & EU Residency

Hosted on Tier-4 European data centers certified under ISO 27001 and SOC 2 Type II compliance frameworks.

4. GDPR & DPA Compliance

We provide a legally binding Data Processing Agreement with Standard Contractual Clauses (SCCs) guaranteeing GDPR rights.

5. Multi-Tenant Isolation

Vector indices and knowledge stores are strictly segmented per tenant, ensuring zero cross-customer data leakage.

6. Subprocessors Transparency

We maintain a public register of verified third-party subprocessors with their exact roles and geographic locations.

7. Backups & Disaster Recovery

Automated daily geo-replicated backups with rapid Recovery Point Objective (RPO < 1h) and Recovery Time Objective (RTO < 4h).

8. Vulnerability Scanning & Pentests

Continuous automated vulnerability scans and periodic third-party penetration testing across web and API surfaces.

9. Role-Based Access Control

Granular team permissions and comprehensive audit logs recording every action, edit, and configuration change.

10. HMAC Webhook Signatures

All webhook payloads and Action executions are signed via HMAC SHA-256 to prevent replay and forgery attacks.

11. 99.9% Uptime Guarantee

Distributed infrastructure with DDoS protection and automated failover ensuring high availability.

12. Dedicated Security Team

Reach our dedicated security team directly at [email protected] for responsible disclosure.

Have custom enterprise security requirements?

Our security and compliance team can provide vendor assessments and sign custom NDAs.

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