To support delivery of our Services, Massejli AI engages third-party service providers as Subprocessors. Each Subprocessor undergoes rigorous security and privacy reviews before onboarding.

Subprocessor Name Service Provided Processing Location Security & Privacy Controls
Cloud Hosting & Compute Primary server infrastructure, API hosting, databases, encrypted storage European Union (Frankfurt / Dublin) ISO 27001 SOC 2 Type II GDPR Compliant
AI Model Inference Engine Large Language Model inference (stateless, zero retention training) European Union / United States Zero-Retention API SOC 2 Type II
Cloudflare Inc. Content Delivery Network (CDN), DDoS mitigation, SSL/TLS termination, WAF Global Edge Network (EU & Worldwide) ISO 27001 SOC 2 Type II PCI DSS
Meta Platforms (WhatsApp Business API) WhatsApp channel message delivery and webhook dispatch European Union / United States End-to-End Encrypted Gateway GDPR Compliant
Transactional Email Provider System notifications, verification emails, password resets European Union ISO 27001 GDPR Compliant
We provide at least 30 days prior notice to account administrators before any new subprocessor is authorized to process Customer Personal Data.